Privacy Policy

At Edds Rubbish, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website, online services, and in the course of providing our rubbish removal services.

1. Collection of Personal Information

We may collect personal information from you when you:

Visit or browse our website
Make a booking or purchase online
Contact us via web form, phone, or email
Provide photos or descriptions of items to be collected
Participate in a promotion, survey, or review
Save information with us or create an online profile

This information may include (but is not limited to):

Your name
Email address
Phone number
Physical and/or billing address
Job and service details (e.g. photos of rubbish, descriptions)
Order and booking history
Payment details (processed securely by third-party providers)

2. Use of Information

We use your personal information to:

Process bookings and deliver services
Communicate with you about your request or job status
Respond to enquiries or issues
Send service updates or promotional materials (if opted in)
Analyse site performance and improve our offerings
Comply with legal or regulatory requirements

3. Sharing of Information

We do not sell your personal information. We may share your details only in the following cases:

With third-party service providers (e.g. payment processors, marketing partners, or delivery partners) who help us operate our business and provide services to you
If required by law or legal process
With your express consent, where applicable

4. Cookies and Tracking Technologies

We use cookies to enhance your website experience. Cookies help us:

Store user preferences and saved jobs
Improve website performance
Understand site traffic and usage
Serve relevant ads via platforms like Google and Meta

You may disable cookies in your browser settings, although this may affect functionality on our site.

5. Marketing Communications

If you opt in, we may send you updates, promotions, or relevant service information. You can opt out at any time using the unsubscribe link in emails, or by contacting us directly at eddsrubbish@gmail.com.

6. Security of Information

We take reasonable steps to safeguard your information from misuse, loss, or unauthorised access. However, the internet is not completely secure. Any personal data you send us electronically is done at your own risk.

7. Accessing or Updating Your Information

If you would like to view, correct, or delete any personal information we hold about you, please contact us at eddsrubbish@gmail.com. We will take reasonable steps to comply with your request.

8. Terms of Use

Your use of our website is subject to the following conditions:

General Use

The information on this site is for general guidance only. While we aim to keep it up to date, we make no warranties as to its accuracy or completeness.

Intellectual Property

All content on this website is owned by Edds Rubbish. You may view or download pages for personal use only. You may not copy, modify, or reproduce any part for commercial use without prior written permission.

External Links

We may link to external websites. We are not responsible for the content or privacy practices of these third-party sites.

Jurisdiction

This policy and all website use are governed by New Zealand law. Any disputes will be handled by New Zealand courts.

9. Limitation of Liability

Edds Rubbish is not liable for any loss, damage, or expense arising from the use (or inability to use) our website or linked content, to the fullest extent permitted by law.